Self-serve 70% support queries
With the world’s leading chatbot vendor
Increase self-service of support queries, improve response and resolution time, increase CSAT, and drive meaningful insights.
Yellow Messenger is named the world’s leading chatbot vendor by
Trusted by 500+ global enterprises
Transform your customer support
Automate query resolution, intelligently
Reduce query resolution time by responding, addressing and resolving queries in a matter of seconds.
Have conversations across channels, seamlessly
Manage customer context and sentiment across channels like Web, Social Apps, IVR. Be everywhere that your customer needs you.
Keep agents in the loop, timely
For critical queries and escalations, seamlessly loop in your human agents. Improved resolution rate, that’s our goal.
Converse in 100+ languages, naturally
Chatbots trained in one language, can out-of-the box scale to 100+ languages without the need for translations.
With automated bots across channels
Get started with your Customer Service bot
What else would you like to self-serve?
Customer Engagement & Sales
Drive insightful analytics that help connect and convert prospects into loyal customers.
Employee Engagement
Self-serve ~70% help-desk tickets and redefine the way your employees get HR & IT help
Voice Engagement
Build voice bots for customer engagement with capabilities around emotional AI, synthetic voice and humanlike content switching.
Enterprise Automation
Consolidate your enterprise chatbot initiatives across internal and external automation use cases across text and voice into one platform
Self-serve ~70% Customer Support Queries today!
CX Automation Success Stories
Learn how our conversational AI chatbot platform enabled companies of all sizes and industries to build a digital, automated customer service and improve their customer experience.
The engagement on page grew by 30% and the number of leads generated grew by 10X for the top of the funnel, and 30X for the qualified leads. The revenue generated & impacted through the chatbot per month was upwards of $2M.
@2021 Yellow Messenger, a trading division of Bitonic Labs Ltd. All rights reserved worldwide.
FAQs
Our customers love us
Yellow.ai is helping close 75% of queries on Indigo's Dottie, a self-service customer support chatbot
Nitin Sethi - VP-Digital
Warung Pintar's CSAT rate went from ~10% to ~50%, a 5X increase using Yellow.ai chatbot
Ikhsan Widi AdyatmaIkhsan Widi Adyatma - Product Manager
BLU virtual-assistant powered by Yellow.ai, has generated double-digit million dollars new revenue with AI-powered cross-selling and upselling
Saurabh Sharma - Head Digital Innovations
Bot templates you can leverage
CX Automation Success Stories
Learn how our conversational AI chatbot platform enabled companies of all sizes and industries to build a digital, automated customer service and improve their customer experience.
Yellow Messenger is helping Sayurbox provide an exceptional customer experience with an AI-powered virtual assistant for customer support and engagement, on WhatsApp
CX Automation Success Stories
Learn how our conversational AI chatbot platform enabled companies of all sizes and industries to build digital, automated customer service and improve their customer experience.
Automating end-to-end resolutions of routine policy and claims-related queries with a voice bot helped a leading insurance company to save up to 80% of operational costs
CX Automation Success Stories
Learn how our conversational AI chatbot platform enabled companies of all sizes and industries to build a digital, automated customer service and improve their customer experience.
Engaging about 4.5M users, we launched a first of its kind and an industry-first product SGA – ‘Spencer’s Grocery assistant’ over Whatsapp
Answer FAQs
70% of customer’s queries are repetitive. Let virtual assistants take care of them
Easily have the Virtual assistant transfer complex queries to a human agent to get a resolution.
Live Agent Transfer
Reduce query resolution time by responding, addressing and resolving queries in a matter of seconds.
Resolve Queries
Inbound and outbound voice bots resolve customer queries in 30+ languages
Call Center Automation
What is the pricing?
The pricing varies for all companies and depends on several factors. To get the best quote specific to your business requirements, simply request a demo.
How soon can the chatbot be deployed?
Your chatbot can be deployed in less than about 2 weeks depending on the requirements and several other factors. However, Yellow Messenger's team is top geared to launch the best in time with the highest efficiency.
What integrations do you support?
Whether your customers are seeking your support on social media channels, your website or app; we can deploy chatbots across channels. We integrate with most popular tools like SalesForce, SAP, AEM, Zendesk and channels like WhatsApp, Facebook, Google Assistant, Emails etc.
Which languages do you support?
Leveraging our Translation-independent Multilingual Model our customers can train the chatbots in one language and launch it in 100+ languages without translation and re-training.
FAQs
What is the pricing?
The pricing varies for all companies and depends on several factors. To get the best quote specific to your business requirements, simply request a demo.
How soon can the chatbot be deployed?
Your chatbot can be deployed in less than about 2 weeks depending on the requirements and several other factors. However, Yellow Messenger's team is top geared to launch the best in time with the highest efficiency.
What integrations do you support?
Whether your customers are seeking your support on social media channels, your website or app; we can deploy chatbots across channels. We integrate with most popular tools like SalesForce, SAP, AEM, Zendesk and channels like WhatsApp, Facebook, Google Assistant, Emails etc.
Which languages do you support?
Leveraging our Translation-independent Multilingual Model our customers can train the chatbots in one language and launch it in 100+ languages without translation and re-training.
Transform your customer support
Automate query resolution, intelligently
Reduce query resolution time by responding, addressing and resolving queries in a matter of seconds.
Have conversations across channels, seamlessly
Manage customer context and sentiment across channels like Web, Social Apps, IVR. Be everywhere that your customer needs you.
Keep agents in the loop, timely
For critical queries and escalations, seamlessly loop in your human agents. Improved resolution rate, that’s our goal.
Converse in 100+ languages, naturally
Chatbots trained in one language, can out-of-the box scale to 100+ languages without the need for translations.