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Ask yourself, what solution are you looking for

“I tell the bot what to do for me”

“I tell the bot what information I need to know or want”

“The bot anticipates what I need or want”

But the work doesn't end here, Gartner analysts Magnus Revang, Bern Elliot & Anthony Mullen with decades of experience helping enterprises build the right chatbot solution have come up with an expert guide on Making sense of the chatbot market and things you need to keep in mind before selecting a chatbot partner. 

We believe, the report helps solve the following challenges

Determining what is required from the conversational AI platform (CAIP) for the targeted level of sophistication essential for successful adoption and scaling.

The market is extremely diverse, both in vendor strategies and in what needs of the enterprise the vendor targets. In a market where nobody is vastly ahead of the pack, selecting the best fit for current and short-/midterm needs becomes essential for success.

The market is constrained by support for language and language variants. Understanding the level of support for required languages and domain capabilities is essential to making a good choice.

If you are looking to implement a chatbot solution or evaluating your current chatbot partner, you need to know what the world's leading research and advisory firm has to say about it. 

Making Sense of the Chatbot and Conversational AI Platform Market - A Gartner report 


Did you know the chatbot market constitutes an estimated 2000 vendors worldwide? Choosing the right partner is as important as choosing the right brand ambassador, brand logo, or even employee. Not knowing what you want or choosing the wrong partner can affect your brand tremendously.

Yellow Messenger is named the world's leading chatbot vendor by

Yellow messenger is offering complimentary access to the report on How to make sense of the chatbot market for a limited period.

Read the report before your complimentary access expires.

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Gartner, Making Sense of the Chatbot and Conversational AI Platform Market, Magnus Revang, Bern Elliot, Anthony Mullen, 26 November 2020