Yellow Messenger is named the world’s leading chatbot vendor by
Trusted by 500+ global enterprises
Get started with your Voice bot
What else would you like to self-serve?
Customer Engagement & Sales
Drive insightful analytics that help connect and convert prospects into loyal customers.
Employee Engagement
Self-serve ~70% help-desk tickets and redefine the way your employees get HR & IT help
Customer Support
Increase self-service of support queries, improve response and resolution time, increase CSAT, and drive meaningful insights.
Enterprise Automation
Consolidate your enterprise chatbot initiatives across internal and external automation use cases across text and voice into one platform
Get started with your Voice Bot
Voice Assistants Success Stories
Learn how our voice bots have helped some of the world’s largest enterprises save cost considerably and improve CX.
Intelligent Virtual Assistants have evolved and voice support is playing a key role in brand-to-consumer engagement. Leveraging AI-based voice bots for providing an instant and omnipresent brand experience while automating sales, engagement, and support is on a high priority list for all businesses.
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FAQs
Our customers love us
Yellow.ai is helping close 75% of queries on Indigo's Dottie, a self-service customer support chatbot
Nitin Sethi - VP-Digital
Warung Pintar's CSAT rate went from ~10% to ~50%, a 5X increase using Yellow.ai chatbot
Ikhsan Widi AdyatmaIkhsan Widi Adyatma - Product Manager
BLU virtual-assistant powered by Yellow.ai, has generated double-digit million dollars new revenue with AI-powered cross-selling and upselling
Saurabh Sharma - Head Digital Innovations
Voice Assistants Success Stories
Learn how our voice bots have helped some of the world’s largest enterprises save cost considerably and improve CX.
Yellow Messenger is helping Sayurbox provide an exceptional customer experience with an AI-powered virtual assistant for customer support and engagement, on WhatsApp
Voice Assistants Success Stories
Learn how our voice bots have helped some of the world’s largest enterprises save cost considerably and improve CX.
Automating end-to-end resolutions of routine policy and claims-related queries with a voice bot helped a leading insurance company to save up to 80% of operational costs
Voice Assistants Success Stories
Learn how our voice bots have helped some of the world’s largest enterprises save cost considerably and improve CX.
Engaging about 4.5M users, we launched a first of its kind and an industry-first product SGA – ‘Spencer’s Grocery assistant’ over Whatsapp
Do you deploy on-premise?
Yes! We deploy voice assistants on-premise so you can go to market faster! Experience a high conversion rate and zero wait time for the customer. Watch the CSAT improve almost immediately.
What is the pricing?
The pricing varies for all companies and depends on several factors. To get the best quote specific to your business requirements, simply request a demo.
What integrations do you support?
Our voice-based virtual assistants can be deployed to handle inbound and outbound calls, across real-time telephony and synchronous voice channels like Google Assistant, Amazon Alexa, and more.
Which languages do you support?
Leveraging our Translation-independent Multilingual Model our customers can train the chatbots in one language and launch it in 100+ languages without translation and re-training. Similarly, voice bots can be launched across 35+ languages.
FAQs
Do you deploy on-premise?
Yes! We deploy voice assistants on-premise so you can go to market faster! Experience a high conversion rate and zero wait time for the customer. Watch the CSAT improve almost immediately.
What is the pricing?
The pricing varies for all companies and depends on several factors. To get the best quote specific to your business requirements, simply request a demo.
What integrations do you support?
Our voice-based virtual assistants can be deployed to handle inbound and outbound calls, across real-time telephony and synchronous voice channels like Google Assistant, Amazon Alexa, and more.
Which languages do you support?
Leveraging our Translation-independent Multilingual Model our customers can train the chatbots in one language and launch it in 100+ languages without translation and re-training. Similarly, voice bots can be launched across 35+ languages.
Transform your customer support
Automate query resolution, intelligently
Reduce query resolution time by responding, addressing and resolving queries in a matter of seconds.
Have conversations across channels, seamlessly
Manage customer context and sentiment across channels like Web, Social Apps, IVR. Be everywhere that your customer needs you.
Keep agents in the loop, timely
For critical queries and escalations, seamlessly loop in your human agents. Improved resolution rate, that’s our goal.
Converse in 35+ languages, naturally
Voice bots trained in one language, can out-of-the-box scale to 35+ languages without the need for translations.
Automate 80% of your call center operations with a Voicebot
Unify the voice of your brand, across channels
Explore customised voice models to converse in 35+ languages
What is Yellow.ai?
The World’s Leading AI Platform
Voicebot
Develop a voice bot, integrated with your contact center, available across 35+ languages. Unify your brand experience by giving it a voice.
Deploy chatbots to self-serve customer support and engagement across 30+ digital and social channels. Significantly boost your CSAT score while reducing costs.
Chatbot
Automate customer engagement across text and voice on 30+ channels, all from one platform.
Omnichannel
Yellow Messenger's Voice Bot Capabilities
Speech to Text
Self learning AI
Speaker Identification
IVR Deflection to Chat
Voice analysis & enrichments
Auto language detection
Human in the Loop
Voice AI Studio
Why Yellow Messenger?
World’s Leading Conversational AI platform
NLP Engine
Building a knowledge base using advanced unsupervised deep learning models from structure and unstructured data.
Self Learning AI
Speech-to-Text and NLP modules auto-learns from unlabelled voice data and user queries and adds to the AI knowledge base.
Voice Biometric
Authenticate a user’s voice in real-time. All you need is 20-40 seconds of an audio log of a user to train a neural network model.
Speech to Text
End-to-end deep learning-based speech recognition, that performs well with noisy environments and different accents
Human-in-loop
The platform provides actionable transcript of the conversation during agent handover for better agent context leading to better user experience
Text to Speech
The Neural TTS system synthesizes high quality natural sounding speech depicting a human conversation.
CTI Screen Pop
Ready Integrations
Speech Analytics
Payment Integration
Voicebot Use Cases
Self-serve customer support
Self-serve customer support: Enable 65% + support queries to be addressed and resolved by voice ai assistant so that your team gets the time to handle critical queries.
Information on demand
With voice searches growing higher, satiate your customer’s curiosity with an on-demand voice virtual assistant, across channels of their choice
Automate Onboarding
Plan, execute and track multi-step transition processes like onboarding.
Notify
Contact customers to confirm appointments, bookings or, effectively remind consumers about payments, due-dates.
Take feedback
Launch conversational surveys basis respondent sentiment for higher CSAT
With automated voice bots across channels
