Enabled WhatsApp Chatbots for 300+ Global Brands
Yellow Messenger is a leading WhatsApp business partner having automated over 5 Billion conversations on WhatsApp
Yellow Messenger is named the world’s leading chatbot vendor by
Trusted by 500+ global enterprises
1.5 billion people send 65 billion messages on WhatsApp every day
Send notifications
Send critical business notifications, offers, and promotions to your existing & prospective customers on WhatsApp.
Deflect calls to WhatsApp
Promote WhatsApp as your primary support on all your key digital assets and resolve all your customer issues privately rather than handling potential customer breakouts on social media which can affect your brand considerably.
Increase conversions
Capture 100% of your leads from digital channels and converse with them instantaneously on your WhatsApp business account ensuring a seamless service experience.
Save costs while increasing CSAT
Significantly increase CSAT by offering 24x7 meaningful engagement, while reducing 30% OPEX.
1.5B+
Users
Build your WhatsApp Chatbot
What else would you like to self-serve?
Customer Engagement & Sales
Drive insightful analytics that help connect and convert prospects into loyal customers.
Employee Engagement
Self-serve ~70% help-desk tickets and redefine the way your employees get HR & IT help
Voice Engagement
Build voice bots for customer engagement with capabilities around emotional AI, synthetic voice and humanlike content switching.
Enterprise Automation
Consolidate your enterprise chatbot initiatives across internal and external automation use cases across text and voice into one platform
Self-serve ~70% Queries on WhatsApp
Voice Assistants Success Stories
Learn how our conversational AI chatbot platform enabled companies of all sizes and industries to build a digital, automated customer service and improve their customer experience.
Intelligent Virtual Assistants have evolved and voice support is playing a key role in brand-to-consumer engagement.
@2021 Yellow Messenger, a trading division of Bitonic Labs Ltd. All rights reserved worldwide.
FAQs
Our customers love us
Yellow.ai is helping close 75% of queries on Indigo's Dottie, a self-service customer support chatbot
Nitin Sethi - VP-Digital
Warung Pintar's CSAT rate went from ~10% to ~50%, a 5X increase using Yellow.ai chatbot
Ikhsan Widi AdyatmaIkhsan Widi Adyatma - Product Manager
BLU virtual-assistant powered by Yellow.ai, has generated double-digit million dollars new revenue with AI-powered cross-selling and upselling
Saurabh Sharma - Head Digital Innovations
WhatsApp templates you can leverage
Voice Automation Success Story
Learn how our conversational AI chatbot platform enabled companies of all sizes and industries to build a digital, automated customer service and improve their customer experience.
Yellow Messenger is helping Sayurbox provide an exceptional customer experience with an AI-powered virtual assistant for customer support and engagement, on WhatsApp
Voice Assistants Success Stories
Learn how our conversational AI chatbot platform enabled companies of all sizes and industries to build digital, automated customer service and improve their customer experience.
Automating end-to-end resolutions of routine policy and claims-related queries with a voice bot helped a leading insurance company to save up to 80% of operational costs
Voice Assistants Success Stories
Learn how our conversational AI chatbot platform enabled companies of all sizes and industries to build a digital, automated customer service and improve their customer experience.
Engaging about 4.5M users, we launched a first of its kind and an industry-first product SGA – ‘Spencer’s Grocery assistant’ over Whatsapp
Push Notifications
Send personalised mobile push notifications to different user segments with our AI-powered campaign manager
Direct users from digital campaigns to your WhatsApp virtual assistant. Accurate lead generation and lead qualification is just a click away.
Lead Capture
Market new products, relevant developments & upcoming updates/reminders to your consumers on WhatsApp so they can share it with their contacts.
Launch Smart Promotions
Reduce query resolution time by responding and addressing queries in a matter of seconds, on the preferred channel - WhatsApp.
On Demand Customer Support
How soon can the chatbot be deployed?
Your chatbot can be deployed in less than about 2 weeks depending on the requirements and several other factors. However, Yellow Messenger's team is top geared to launch the best in time with the highest efficiency.
What is the pricing?
The pricing varies for all companies and depends on several factors. To get the best quote specific to your business requirements, simply request a demo.
What integrations do you support?
Whether your customers are seeking your support on social media channels, your website or app; we can deploy chatbots across channels. We integrate with most popular tools like SalesForce, SAP, AEM, Zendesk and channels like WhatsApp, Facebook, Google Assistant, Emails etc.
Which languages do you support?
Leveraging our Translation-independent Multilingual Model our customers can train the chatbots in one language and launch it in 100+ languages without translation and re-training.
FAQs
How soon can the chatbot be deployed?
They can deploy your chatbot in less than about 2 weeks, depending on requirements & several other factors. However, Yellow Messenger's team is top geared to launch the best in time with the highest efficiency.
What is the pricing?
The pricing varies for all companies and depends on several factors. To get the best quote specific to your business requirements, simply request a demo.
What integrations do you support?
Whether your customers are seeking your support on social media channels, your website or app; we can deploy chatbots across channels. We integrate with most popular tools like SalesForce, SAP, AEM, Zendesk and channels like WhatsApp, Facebook, Google Assistant, Emails etc.
Which languages do you support?
Leveraging our Translation-independent Multilingual Model our customers can train the chatbots in one language and launch it in 100+ languages without translation and re-training.
Transform your customer support
Automate query resolution, intelligently
Reduce query resolution time by responding, addressing and resolving queries in a matter of seconds.
Have conversations across channels, seamlessly
Manage customer context and sentiment across channels like Web, Social Apps, IVR. Be everywhere that your customer needs you.
Keep agents in the loop, timely
For critical queries and escalations, seamlessly loop in your human agents. Improved resolution rate, that’s our goal.
Converse in 100+ languages, naturally
Chatbots trained in one language, can out-of-the box scale to 100+ languages without the need for translations.
That’s right! Your customers are already spending hours on WhatsApp and 9 out of 10 of those customers prefer to message a brand in place of calling. When is your enterprise going on WhatsApp?
Automate with a WhatsApp AI-Chatbot
5M
Business Accounts
7 Days
Account Approval
65B
Messages Per Day